Return & Exchange Policy
Simple, fair returns on eligible products. Here's how it works.
1Return Window
Products can be returned within 7 days of delivery if unused, in original condition, with all accessories, manuals and packaging intact.
2Eligibility for Return
- Item received is damaged, defective or incorrect
- Product does not match the description on the website
- Unopened, unused items in original sealed packaging
3Non-Returnable Items
Installed or used inverters, batteries and solar products, custom orders, and items without original packaging or invoice cannot be returned.
4How to Request a Return
Email us at shreebalaji9776100058@gmail.com or call 9776100058 with your order number and reason for return. Our team will guide you through pickup and verification.
5Refunds
Once the returned product passes quality check, refunds are processed to the original payment method within 5–7 business days.
6Exchanges
Exchanges are offered for defective or incorrect items, subject to stock availability. Contact us to arrange a replacement.
7Warranty vs Return
Issues arising after the 7-day return window are covered under the manufacturer's warranty, honored through our authorized Microtek service network — not under this return policy.
8Shipping Costs
Return shipping is free for defective or incorrect items. For change-of-mind returns, return shipping charges may apply.